DATA AND PAYMENT SECURITYThis site is protected by Trustwave's Trusted Commerce program. We use SagePay to collect and process credit and debit card transaction information. Sage Pay is known as one of the most trusted payment companies in Europe. Sage Pay is accredited by all the major banks including Lloyds TSB, Cardnet, Bank of Scotland, Barclays Merchant Services, HSBC, Natwest Streamline, American Express, Diners Card, JCB, and Euroconex to provide secure online payments. There are now 300 employees working across Europe, serving over 50,000 customers. Please see details of their security policy here.
OpenBridge Ltd. does not see or have access to credit/debit card data provided by customers through our web site. Credit/debit card information provided to us over the phone is entered manually into SagePay's systems and then immediately destroyed. OpenBridge Ltd. is audited annually by Trustwave to check that our processes and systems are secure and that we comply with the PCI DSS (Payment Card Industry Data Security Standard).
SERVICES DISPATCH TIME PRICE INCLUDING VAT
UK - Royal Mail 1st or 2nd class service. Parcels over 2kg will be sent by courier company.
Delivery to any UK address including Northern Ireland, the Isle of Man and the Channel Islands.
Customers in the Channel Islands please enter either Guernsey or Jersey in the country field to pay zero VAT. Orders received before midday on a working day will be dispatched the same day. Orders received after midday will be sent the next working day. 1. FREE UK delivery (on orders of £12.95 and over in value) with delivery between 2 - 4 days. For orders under £12.95 value delivery is charged at £2.95.
2. 1 day UK delivery. Up to 0.8kg, £3.45. Up to 1.6kg, £5.45. Up to 4Kg, £6.18. Up to 8kg, £7.20. Up to 10kg, £8.40. Up to 12kg, £9.60. Over 12kg please contact us.
Europe - Air Mail for parcels under 2kg. DHL, UPS or DPD for larger parcels.
If your company is registered for VAT outside the UK please enter your VAT number in the box provided and we will not charge VAT. Orders received before midday on a working day will be dispatched the same day. Orders received after midday will be sent the next working day. Delivery between 2 to 4 working days after dispatch. Delivery costs are calculated by product weight and include VAT.
Up to 0.5kg, £6.95. Up to 1kg, £7.94. Up to 1.6Kg, £13.85. Up to 2kg, £18.00. Up to 8kg, £20.40. Up to 10kg, £17. Up to 12kg, £18.50. Over 12kg please contact us.
USA, Canada, Australia and New Zealand - Air Mail for parcels under 2kg. DHL, UPS or DPD for larger parcels.
PLEASE NOTE: Vistal products are now in stock to buy from Amazon Australia.
US customers. Please note that you are regarded by US Customs as the importer. The goods may be subject to US duty. Please see http://www.cbp.gov/trade/basic-import-export/internet-purchases for more information. When ordering, please enter your landline phone number including the US country code - i.e. +1 213-715-6831 in the Home/Office box and/or your cell number including country code in the Mobile box.
Australia. http://www.border.gov.au/Busi/cargo-support-trade-and-goods/importing-goods/importing-by-post-or-mail Orders received before midday on a working day will be dispatched the same day. Orders received after midday will be sent the next working day. Delivery between 5 to 7 working days after dispatch. Delivery costs are calculated by product weight.
Up to 0.3kg, £7.50. Up to 0.5kg, £9.50. Up to 1kg, £12.95. For heavier shipments price will be indicated in the shopping cart.