Vistal Cleaning Products | Privacy Policy

PRIVACY POLICY

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WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our  store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing : If you give us permission we will store your information securely and may send you emails about our store, new products and other updates.

CONSENT

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your express consent, or provide you with an opportunity to say no. 

DISCLOSURE

We may disclose your personal information only if we are required to by law. 

Actinic

Our store is hosted by Actinic Software Ltd. They provide us with the online e-commerce platform that allows us to sell our products  to you. Your data is stored by Actinic’s data storage databases and the general Actinic application. They store your data on a secure server behind a firewall within the EU.  

Payment: Actinic does not have access to your credit card data and neither does OpenBridge Ltd. You give this directly to either SagePay or PayPal. OpenBridge Ltd only has access to your credit card data if you give it to us over the phone in order for us to process your payment manually through SagePay's virtual payment terminal. In this case OpenBridge Ltd  immediately destroys any credit/debit card data after use. 

PCI-DSS requirements help ensure the secure handling of credit card information by us and our Actinic store. 

THIRD-PARTY SERVICES

In general, the third-party providers used by us i.e. SagePay and PayPal will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links. When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

Change requests

If you want to review, verify, correct or request erasure of your personal information, object to the processing of your personal information, or request that we transfer your personal information to another party please contact us at service@vistalcleaningproducts.co.uk or write to us at this address : OpenBridge Ltd., Silchester Road, TADLEY, RG26 5EP, United Kingdom.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.